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Terms of Service

Effective date: June 1, 2026  ·  Last updated: June 1, 2026

These Terms of Service ("Terms") govern your access to and use of Lotwright software, website, and related services (collectively, the "Service") provided by Lotwright ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you agree to these Terms on that organization's behalf.

1. The Service

Lotwright provides cloud-based construction management software for homebuilders and their subcontractors, including job scheduling, pricing, document management, voice-to-punch-list conversion, and related tools.

During the beta period, the Service is provided "as-is" to beta participants under the Founding Builder Program terms. Features, pricing, and functionality may change. We will notify beta participants of material changes via email.

2. Accounts

Registration

To use the Service, you must create an account with a valid email address and accurate information. You are responsible for maintaining the security of your account credentials. Notify us immediately at corey@greatergracedigital.com if you suspect unauthorized access.

Organizations

Builder accounts are organized as "organizations." The person who creates the organization is the Owner. Owners may invite Admins, Superintendents, and Trade Partners. The Owner is responsible for all activity within their organization and for ensuring that all users comply with these Terms.

Trade Partner accounts

Trade Partners may create free accounts and access the Service only through an invitation from a Builder organization. Trade Partner accounts are free and will remain free for as long as the Service is available, subject to these Terms.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service to violate any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Service or another user's account
  • Upload or transmit malware, viruses, or any code that could harm the Service or other users
  • Scrape, copy, or harvest data from the Service in an automated manner without written permission
  • Use the Service to store or transmit material that is unlawful, defamatory, or infringing on third-party rights
  • Resell, sublicense, or commercially exploit the Service without written authorization
  • Use the Service in any way that interferes with or disrupts the Service's normal operation

4. Voice Recording and AI Features

The Service includes voice walk recording features that use AI transcription. By using these features:

  • You represent that you have obtained all required consent from individuals who may be recorded, as required by applicable law (including two-party consent states)
  • You acknowledge that voice audio is transmitted to OpenAI's Whisper service for transcription and deleted after processing
  • You acknowledge that AI-generated outputs (punch lists, cost estimates) are tools to assist your judgment — not professional advice — and you retain full responsibility for all construction decisions
  • AI Estimating features are in beta. Estimates are starting points for your review and must be explicitly approved by you before use. Lotwright makes no warranty as to their accuracy

5. Plan Delivery and Legal Records

The forensic plan delivery feature creates delivery records intended to document that plans were delivered and acknowledged by recipients. These records may be used in legal proceedings. You are responsible for ensuring that your use of this feature complies with applicable law, including requirements for proper notice, consent, and disclosure. Lotwright provides the record-keeping infrastructure but does not provide legal advice.

6. Subscription and Payment

Pricing

Paid subscriptions are billed monthly via Stripe. Current pricing is available at lotwright.com/pricing. We reserve the right to change pricing with 30 days' notice to existing subscribers.

Free trial

New subscriptions begin with a 30-day free trial. No charge is made until the trial ends. You may cancel any time before the trial ends without charge.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — access continues until then. We do not provide refunds for partial billing periods except where required by law.

Payment failure

If a payment fails, we will notify you and attempt to collect payment for up to 30 days. Access to the Service may be restricted if payment remains outstanding. We will provide advance notice before any access restrictions are applied.

7. Your Data

You retain all rights to the data you create within the Service ("Your Data"). You grant Lotwright a limited license to host, store, process, and display Your Data solely to provide the Service to you.

We will not sell, share, or use Your Data for any purpose other than providing the Service, except as described in our Privacy Policy or as required by law. If you opt in to anonymized industry benchmarks (configurable in Trust Model settings), aggregated cost data contributes to benchmark calculations — individual records are never identifiable.

8. Intellectual Property

The Service, including its software, design, trademarks, and content, is owned by Lotwright and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited license to use the Service described herein.

You retain ownership of all content you upload or create within the Service, including floor plans, photos, pricing data, and company information.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, LOTWRIGHT DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

This disclaimer is particularly important for AI-generated features (voice walk transcription, cost estimation, punch list extraction). These features are tools to assist your professional judgment — they are not a substitute for it. You remain responsible for all construction decisions, pricing, and compliance with applicable building codes and regulations.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LOTWRIGHT'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO LOTWRIGHT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL LOTWRIGHT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. Indemnification

You agree to indemnify and hold harmless Lotwright, its officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

You may cancel your account at any time. We may suspend or terminate your access to the Service if you violate these Terms, with or without prior notice depending on the severity of the violation. Upon termination, your right to use the Service ceases. We will make your data available for export for 30 days following termination, after which it may be deleted.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email at least 14 days before the effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service will be resolved through binding arbitration in Nashville, Tennessee, under the rules of the American Arbitration Association. Class action waiver: you agree to bring claims only in your individual capacity, not as a plaintiff in any class or representative proceeding.

15. Miscellaneous

Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and Lotwright regarding the Service.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No waiver. Failure by Lotwright to enforce any right under these Terms is not a waiver of that right.

Assignment. You may not assign these Terms without our written consent. Lotwright may assign these Terms in connection with a merger, acquisition, or sale of assets.

16. Contact

Questions about these Terms:
Lotwright
corey@greatergracedigital.com

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